Guide

What are common Google Ads mistakes, and how do I find them?

Ten common Google Ads mistakes that cost money without announcing themselves, where to find each in your account, and how to fix it.

In short

The manual way comes first, in Google Ads itself. Then the same problem as Goldbeater finds it, every day, without anyone asking.

  • The costly mistakes in a Google Ads account rarely show as errors: the account keeps running, and money goes where it shouldn't.
  • Start with conversions. Bidding reads your primary conversion actions, so one counted twice or not at all bends every bid.
  • Then the settings a campaign starts with: search partners, and locations that reach people interested in an area as well as people in it.
  • Then where the money goes: searches that never convert, two campaigns buying the same one, and campaigns meeting their target while their budget holds them back.
  • Goldbeater looks for all ten every day, among the 169 problems its checks look for, and drafts the change where a setting fixes one.
01

Counting a conversion twice, or not at all

Bidding uses your primary conversion actions, the ones reported in the Conversions column, so a mistake there reaches every bid. Two actions counting one sale make each sale look half its cost; an action that stopped recording tells bidding the campaigns stopped converting. Check this first, because every other line reads it.

Where to look: the Status column on Goals › Conversions › Summary, then your campaigns segmented by conversion action over the last 30 days. The conversion tracking guide has each step and the test.

02

Paying for searches that never convert

Your keywords match searches you didn’t write. The search terms report shows the actual searches that triggered your ads, with what each cost and whether it converted, and the ones that don’t fit what you sell are money spent on nothing.

Where to look: Campaigns › Insights and reports › Search terms, filtered to terms with cost and no conversions over the last 30 days. The wasted search terms guide shows how to add them as negative keywords without blocking your own.

03

Leaving search partners on without checking them

When you create a Search campaign, Google includes its search partners by default, and its own page says their clicks may not always reflect highly targeted traffic. In some campaigns they pay; in others they convert far below Google Search.

Where to look: your campaigns segmented by Network (with search partners), comparing cost per conversion on each. The search partners guide says when to turn them off.

04

Reaching people interested in your area, not only people in it

A campaign’s location option starts as people in, regularly in, or who’ve shown interest in your locations, and Google marks it recommended. It suits a hotel, whose customers search from somewhere else. For a business that serves the people nearby, it pays for clicks from people elsewhere who searched about the area.

  1. Go to Campaigns › Campaigns and open the campaign.
  2. Select the Settings tab, expand Locations and select Location options.
  3. Select Presence: People in or regularly in your targeted locations, then Save.

To see where the clicks came from first, go to Campaigns › Insights and reports › When and where your ads showed and open the Matched locations tab.

05

Letting Google apply its recommendations by itself

With auto-apply on, Google applies the recommendations you opted into, regularly and without asking again. The list includes adding keywords and broad match keywords, adjusting target CPA and ROAS, and including search partners and Display expansion. Each is made on Google’s schedule, unless someone reads the queue on the Recommendations page and dismisses it first.

  1. Go to Campaigns › Recommendations and select Auto-apply settings.
  2. Read what’s ticked. The History tab says what was applied and when.
  3. Untick the ones you’d rather decide yourself, and select Save.
06

Changing a bid strategy before it settles

After a change to an automated bid strategy, its status reads Learning while it calibrates, and Google says that can take a few conversion cycles, typically one or two. A target changed every few days starts over each time and never settles.

Where to look: the bid strategy’s status, where hovering over Learning says what reset it, and Campaigns › Change history. The learning phase guide has the rest.

07

Sending clicks to a page that doesn't work

Google disapproves an ad whose destination doesn’t function, under its Destination not working policy, and a page that loads in your browser can still fail for Google’s crawler. Until it’s fixed, the ad doesn’t run. A page that redirects is worth finding too: to another site, Google’s destination requirements disapprove it, and within yours every click makes a round trip to the old address first.

Where to look: the Status and policy details of your ads and assets, and the landing pages they send clicks to. The destination guide shows how to open each as Google does.

08

Running ads without sitelinks and callouts

Sitelinks and callouts cost nothing to add and make the ad bigger on the page. Google recommends at least 4 sitelinks at the account level, and needs 2 before any show.

Where to look: the Associations view under Campaigns › Assets, filtered by asset type. The sitelinks and callouts guide has examples that work.

09

Two campaigns buying the same searches

Your own keywords don’t bid against each other. When two campaigns can match one search, Google picks which serves it, preferring an exact-match keyword identical to the search, so a search can land in a campaign you didn’t mean for it, and Performance Max can take brand searches no exact keyword covers.

Where to look: the search terms report across campaigns, sorted by search term, for a search two campaigns both paid for. The brand exclusions guide covers Performance Max.

10

Holding back a campaign that meets its target

A campaign converting at or better than its target, and missing searches for want of budget, is turning away sales that would pay. Its Search lost IS (budget) column is the share of the time its ads didn’t show because of its budget.

Where to look: your campaigns with Search lost IS (budget) added to the columns, beside their cost per conversion or return. The impression share guide says which missed searches are worth winning back.

11

What it looks like when Goldbeater finds them

Goldbeater looks for all ten every day, and whenever you ask, among the rest of the problems on its list. Where one costs money it estimates how much a month, and where a setting fixes it, it drafts the change. Nothing reaches your account until a person approves it and presses Apply, and an applied change can be undone.

Finding
Sample data
MediumMedium severityRisk

Sofas — Phrase targets presence or interest

Sofas — Phrase

What Goldbeater saw

Presence or interest · buys people who searched about the area as well as people in it

Why it matters

A campaign whose location option is Presence or interest, Google's default, so its ads also show to people outside your locations who search for them or show interest in them. For a business that serves people where they are, that's spend on people who aren't there. Goldbeater drafts Presence: people in, or regularly in, your locations.

What to do

Show its ads only to people in its locations, not people interested in them, unless you mean to reach people planning to travel there. It’s the change below.

What would change
  • Show ads only to people in your target locations, not people interested in them

It reaches your account when you approve it in the change set and press Apply. An applied change can be undone.

Sample data. Cedar & Pine Interiors is an invented account, and its figures are made up.

For the whole account, line by line, the audit checklist has every check Goldbeater runs and where to find each in Google Ads.

12

Questions

Where should I start?
With conversions. Bidding reads them, and so does every judgment of what’s working, so a conversion counted twice or not at all makes the rest of the list wrong.
Should I turn off auto-apply recommendations?
Read what it’s set to apply first. Google applies the recommendations you opted into regularly, and lists them under Auto-apply settings; untick any you’d rather decide yourself.
Is Presence or interest ever the right location option?
Yes, where your customers search from somewhere else: a hotel, a venue, a destination. Google recommends it; for a business that serves the people nearby, Presence keeps the clicks local.

How Goldbeater checks this

These checks run every day, and whenever you ask.

Each finding carries its evidence and, where the problem costs money, an estimate of how much a month. Where a setting can fix it, Goldbeater drafts the change, and it reaches your account when you approve it and press Apply.

One conversion counted twice

What a finding is worth: Tracking accuracy.

Paying for searches that never convert

What a finding is worth: Wasted spend.

Search partners or Display expansion converting far below Google Search

What a finding is worth: Cost per conversion.

Ads shown to people interested in your locations, not only people in them

What a finding is worth: Risk.

Google changing bids, targeting or ads without asking

What a finding is worth: Risk.

A bid strategy that never gets to settle

What a finding is worth: Risk.

Ads sending clicks to a page that doesn't load

What a finding is worth: Risk.

Campaigns with too few sitelinks, or none

What a finding is worth: Click-through rate.

Two campaigns splitting the same searches

What a finding is worth: Spend that would move.

A campaign meeting its target, held back by its budget

What a finding is worth: Conversions.

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